bpaid is a pre-paid debit card. We helped the team clarify the value proposition, refining existing features and adding new ways to help and attract customers, as well as compliance with new laws for 2-factor authentication of payments and UI refresh.
x1 Senior Product
x1 Mid Product
x1 Senior Motion
iOS and Android
Product, UX, UI, Strategy, Motion,
Through a clear IA, navigation and design patterns it’s easy to view and manage all aspects of your account. Any complex limits around reloads, withdrawals, charges, or other rules are clearly surfaced to remove confusion; and anything that can only be done in branch is clearly signposted in context.
New European law brings added security when shopping online or making payments without a physical presence. Missing data from existing customers, enrolment into MasterCard SecureCode and leveraging biometrics was needed to be PSD2, SCA & 3D Secure compliant.
Prepaid cards are mainly used for spending money, or less frequent online purchases. Giving insights beyond the traditional transaction statement provides a reason to use bpaid over their bank. Track spending by totals, category or merchant, across time, and see where your money is really going.